Overview/Introduction
Find answers to commonly-asked questions about Windows 11.
Details
What are the benefits of Windows 11 over Windows 10?
Windows 11 has been redesigned for productivity, ease of use, and hybrid work. It’s faster, more secure, and offers new features and multitasking tools to help you organize and focus. Learn more about what’s new at windows.com/windows-11
What are the minimum hardware requirements for Windows 11?
Windows 11 can run on Ursinus College-owned PCs that meet these minimum system requirements: https://www.microsoft.com/en-us/windows/windows-11-specifications
How long does it take to upgrade to Windows 11?
The time required to download and upgrade Windows depends on Internet connection speed, network settings, and update size. Most devices will take about an hour to upgrade. You can use your PC while Windows 11 is downloading.
What will happen to my files during the upgrade?
By default, your files and data will transfer when you upgrade. However, we always recommend that you make a complete backup with Onedrive before you upgrade.
What happens to my windows 10 start menu customizations when I upgrade?
The start menu in Windows 11 has been redesigned with a simplified set of apps arranged in a grid of pages. Your Windows 10 start menu customizations will be reset to the default Windows 11 start layout.
I’m having trouble installing Windows 11 from software center or getting an error (such as 0x80d02002). What can I do?
If your Windows 11 download fails or you see an error message, we recommend you restart your device, reconnect to Ursinus College's VPN (if you're working from off campus), and try to install Windows 11 from software center again.
If you need more help, contact our IT department.
My Ursinus College-owned device isn't eligible for Windows 11. What can I do?
Ursinus College Tech Support will continue to support Windows 10 on existing devices until summer 2025. If your college-owned PC does not support Windows 11, please contact Tech Support to have your laptop replaced with a new Windows 11 laptop before support for Windows 10 ends.
Where can I learn how to use Windows 11?
Watch the "Meet Windows 11" video series to learn how to use new features of this operating system. For help and how-to content, visit Windows help & training.
https://support.microsoft.com/en-us/meetwindows11
If you have questions about Windows 11, contact Ursinus College Tech Support.