How to: View My Ticket Requests

Summary

This is a quick guide to accessing and viewing tickets that you request within the Ursinus College Service Portal.

Body

Overview/Introduction

This is a quick guide to accessing and viewing tickets that you create within this portal. 

Details

  1. Visit Ticket Requests (Found on the Services Tab of the requests.ursinus.edu website)
  2. The top area of the page allows you to see how many new or current tickets you have open with us.  It also gives you the ability to change the format to Excel or print a web view of this list: Uploaded Image (Thumbnail)
  3. In this search area you can filter and search for tickets by name, ID, status, department, and more...: Uploaded Image (Thumbnail)
  4. This final area of the page allows you to browse the list of tickets available from your search and reorder them based on the column (see example below): Uploaded Image (Thumbnail)

FAQs

 

See Also

 

Details

Details

Article ID: 156371
Created
Mon 6/26/23 3:00 PM
Modified
Fri 2/21/25 1:57 PM

Related Services / Offerings

Related Services / Offerings (1)

This service will allow you to put in questions, update requests, request access, or functionality requests for this service portal.