What Is It?
Use this service to request changes to email accounts and distribution lists for Faculty and Staff. This includes access to shared email mailboxes, adding or removing members from distribution lists, and updates to individual email accounts.
For shared mailbox requests: Access is limited to two users at a time. For security purposes, you may not submit this request on your own behalf — please have a department colleague, a current mailbox user, or an administrative coordinator submit on your behalf.
Who Is the Primary Audience?
Faculty Departments and Programs & Staff Departments and Divisions. See what's available here.
Where Can I Get It?
Click the "Request Service" button
How Do I Use It?
Visit Instructions for Accessing Shared Mailboxes via Webmail and Outlook for details on use.
Please note that you will need to abide by all the regulations of the Mass E-mail Policy. The most common violations include:
- Sending multiple versions of the same message, either as a reminder, follow-up or as a correction for inaccurate information
- Only 2 messages are permitted for an event: the first, one week or more in advance of the event; the second, the day before or the day of the event.
- Subject line without a clearly stated subject
Violations of the Mass E-Mail Policy can result in a temporary or permanent ban on sending email.
The complete policy is available here: Mass Email Policy
Benefits & Key Features
Is There A Cost?
There is no cost associated with this service.
For more information, please see Related Articles section.