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Services or Offerings?
Acquisitions (Books, eBooks, DVDs, films, journals, databases)
  1. Services
  2. Library Services
Campus community members can request additions to the library’s collections. This includes books, DVDs, e-books, audiobooks, streaming films, databases and other resources.
Archives & Special Collections
  1. Services
  2. Library Services
Access support with Archives and Special Collections.
AV Equipment Support and Training
  1. Services
  2. IT Services
  3. Classroom / Event Support
  4. Classroom Audio/Visual
The Information Technology department can assist with the use of AV Equipment, and provide special assistance and training on the different AV systems on campus.
Backups & Updates
  1. Services
  2. IT Services
  3. File, Data and Account Access
This service is to capture work related to backing up and updating servers and software.
Broken Dispensers
  1. Services
  2. Facilities Services
  3. Carpentry
Broken soap, paper towel, or toilet paper dispenser
Broken dryer
  1. Services
  2. Facilities Services
  3. Mechanical
Check dryer for power and confirm issue with non-working dryer before calling vendor for service
Broken furniture
  1. Services
  2. Facilities Services
  3. Events/Moves/Furniture
Dorm dresser, or desk drawers off track or broken.
Bed or chair is broken
Broken key
  1. Services
  2. Facilities Services
  3. Lock Shop
Key broken off in lock
Broken washer
  1. Services
  2. Facilities Services
  3. Mechanical
Confirm issue with non-working washer before contacting vendor for service
Open up stuck washer door
Canvas Course Combine
  1. Services
  2. IT Services
  3. Teaching and Learning Services
  4. Canvas
Faculty can request to combine course sections into one course for a given semester.
Canvas Course Creation
  1. Services
  2. IT Services
  3. Teaching and Learning Services
  4. Canvas
Faculty and staff can request that a Canvas course be created for them.
Canvas User Request
  1. Services
  2. IT Services
  3. Teaching and Learning Services
  4. Canvas
Faculty can request that a user be added to a Canvas course.
Change locks
  1. Services
  2. Facilities Services
  3. Lock Shop
Rekey or replace lock
Clean up space
  1. Services
  2. Facilities Services
  3. Grounds and Landscaping
Trash, broken glass, unwanted furniture left on campus grounds
Colleague
  1. Services
  2. Information Technology Services
  3. Software & Hardware Install and Support
Report general problems, questions, request training, and general Colleague related technical support for everyone on Ursinus College's campus.