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Services or Offerings?
Acquisitions (Books, eBooks, DVDs, films, journals, databases)
  1. Services
  2. Library Services
Campus community members can request additions to the library’s collections. This includes books, DVDs, e-books, audiobooks, streaming films, databases and other resources.
Add, Change or Remove Accounts
  1. Services
  2. Information Technology Services
  3. Account Services and Security Access
New Account creation: Ursinus Credentials, Mitel Phone Account, Okta etc.
Archives & Special Collections
  1. Services
  2. Library Services
Access to support with Archives and Special Collections
AV Equipment Support and Training
  1. Services
  2. Information Technology Services
  3. Audio Visual, Classroom, and Event Support
  4. Classroom Audio/Visual
Tech Support and Event Technology can assist with the use of AV Equipment, and provide a walk-thru and training on the different AV systems on campus.
Broken Dispensers
  1. Services
  2. Facilities Services
  3. Carpentry
Broken soap, paper towel, or toilet paper dispenser
Broken dryer
  1. Services
  2. Facilities Services
  3. Mechanical
Check dryer for power and confirm issue with non-working dryer before calling vendor for service
Broken furniture
  1. Services
  2. Facilities Services
  3. Events/Moves/Furniture
Dorm dresser, or desk drawers off track or broken.
Bed or chair is broken
Broken key
  1. Services
  2. Facilities Services
  3. Lock Shop
Key broken off in lock
Broken washer
  1. Services
  2. Facilities Services
  3. Mechanical
Confirm issue with non-working washer before contacting vendor for service
Open up stuck washer door
Cable TV Support
  1. Services
  2. Information Technology Services
  3. Communication Technology, Virtual Conferencing and Cable TV
Cable television service is provided in all dorms and residence hall rooms both on and off the main campus, as well as in some office, academic and public locations.
Campus ID
  1. Services
  2. Information Technology Services
  3. Account Services and Security Access
We can reprint lost, stolen, or damaged Ursinus ID cards.
Canvas Course Combine
  1. Services
  2. Information Technology Services
  3. Canvas
Faculty can request to combine course sections into one course for a given semester.
Canvas Course Creation
  1. Services
  2. Information Technology Services
  3. Canvas
Faculty and staff can request that a Canvas course be created for them.
Canvas User Request
  1. Services
  2. Information Technology Services
  3. Canvas
Faculty can request that a user be added to a Canvas course.
Change locks
  1. Services
  2. Facilities Services
  3. Lock Shop
Rekey or replace lock