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How to: View My Ticket Requests
How to: View My Ticket Requests
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Overview/Introduction
This is a quick guide to accessing and viewing tickets that you create within this portal.
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Ticket Requests
The top area of the page allows you to see how many new or current tickets you have open with us. It also gives you the ability to change the format to Excel or print a web view of this list:
In this search area you can search for tickets by name, ID, status, department, and more:
This final area of the page allows you to browse the list of tickets available from your search and reorder them based on the column (see example below):
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Team Dynamix Service Portal Support
This service will allow you to put in questions, update requests, request access, or functionality requests for this service portal.
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Check out this article I found in the Client Portal knowledge base.<br /><br /><a href="https://requests.ursinus.edu/TDClient/1943/requests-ursinus-edu/KB/ArticleDet?ID=156371">https://requests.ursinus.edu/TDClient/1943/requests-ursinus-edu/KB/ArticleDet?ID=156371</a><br /><br />How to: View My Ticket Requests<br /><br />This is a quick guide to accessing and viewing tickets that you request within the Ursinus College Service Portal.