Knowledge Base

Categories (10)

Student How To

Quick Reference for Common Questions
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Wireless and Networking

•Wireless and VPN setup
•Network Troubleshooting
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Teaching and Learning

•Canvas
•Technology for Teaching
•Tools
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Administrative Systems

•Colleague
•Oracle
•Other College Systems
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Email

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Accounts, Access, and Security

•Password Management
•Okta / MFA
•Account Access
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Printing

•Poster Printing
•Student Printing
•Faculty/Staff Printing
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Software & Hardware Information and Support

•Laptops, BYOD
•Software
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General Library and Technology Information

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Communication Technology, Virtual Conferencing and Cable TV

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Articles (3)

How to: Log into the Ursinus College Service Portal (TeamDynamix)

How to: View My Ticket Requests

This is a quick guide to accessing and viewing tickets that you request within the Ursinus College Service Portal.

Using Microsoft Office Web Apps (Office Online)

Microsoft offers free, web-based versions of the core Office applications — Word, Excel, PowerPoint, and Outlook — that can be accessed from any browser without needing software installed on your computer. These web apps are available to anyone with a valid Microsoft account, including retirees with an Ursinus email address.