Articles (8)

Access a Shared Mailbox (Outlook on the web, Outlook for Windows, Outlook for Mac)

Use these steps to open and send from a shared mailbox (student organizations, departments, shared inboxes) in webmail and Outlook. Most users should start with Outlook on the web.

Add or Remove Members from a Distribution List

These instructions will help those who manage a distribution list to add or remove members from their list(s).

Delete a Cached Address from Outlook

How to fix the problem of your email to an Ursinus address getting flagged as spam.

How to Automatically Forward Email from a Shared Mailbox to Multiple Recipients in Outlook on the Web

This article explains how to set up an inbox rule in Outlook on the web (Microsoft 365) so that a shared mailbox (for example, sharedmailbox@ursinus.edu) automatically forwards incoming email to one or more recipients.

Mail Merge

Mail merge is a powerful feature in Microsoft Word that allows you to create personalized documents, such as letters, emails, labels, and envelopes, by combining a template with a data source. This guide will walk you through the steps to successfully perform a mail merge, ensuring your documents are customized and professional.

Removing Additional Mailboxes in Classic Outlook for Desktop

This article provides step-by-step instructions for removing secondary or shared mailboxes from the Classic version of Outlook for Windows desktop client.

Setting up Ursinus email (Office 365) on an iPhone

This documentation will show you how to setup your Ursinus College email through the Mail app on your iOS device.